{"id":2781,"date":"2023-07-27T01:53:04","date_gmt":"2023-07-27T01:53:04","guid":{"rendered":"https:\/\/www.bhglobal.com.sg\/?post_type=awsm_job_openings&p=2781"},"modified":"2023-12-13T02:13:08","modified_gmt":"2023-12-13T02:13:08","slug":"pre-sale-engineer","status":"publish","type":"awsm_job_openings","link":"https:\/\/www.bhglobal.com.sg\/jobs\/pre-sale-engineer\/","title":{"rendered":"Pre-sale Engineer"},"content":{"rendered":"\n
Role Summary<\/strong><\/p>\n\n\n\n The Pre-sale Engineer serves as the vital link between the technical expertise of the company and the needs of the customers. You will leverage your deep understanding of our cyber protection propositions and industry trends to provide customized technical recommendations, conduct persuasive product demonstrations, and guide customers through the sales process.<\/p>\n\n\n\n By combining your technical proficiency with exceptional communication and sales skills, you will collaborate with cross-functional teams to deliver innovative solutions that address customer challenges, drive revenue growth, and foster long-term customer success. Your role will be instrumental in building strong customer relationships, ensuring customer satisfaction, and fueling the growth and market of especially the Binalyze Digital Forensic and Incident Response (DFIR) platform.<\/p>\n\n\n\n <\/p>\n\n\n\n Responsibilities<\/strong><\/p>\n\n\n\n <\/p>\n\n\n\n Qualifications & Experience<\/strong><\/p>\n\n\n\n <\/p>\n\n\n\n Skills & Behaviors<\/strong><\/p>\n\n\n\n 1. Technical skills<\/strong>: A solid understanding of the company’s products, services, and industry-specific technologies is crucial. Able to grasp complex technical concepts quickly and communicate them effectively to customers.<\/p>\n\n\n\n 2. Sales and business acumen<\/strong>: Able to understand the sales process, customer needs, and how the company’s solutions align with those needs. Able to identify opportunities, articulate value propositions, and effectively position the company’s offerings to drive sales.<\/p>\n\n\n\n 3. Communication skills<\/strong>: A well-natured team player with strong verbal and written communication skills (English language). Able to engage with customers, deliver persuasive presentations, conduct product demonstrations, and communicate technical information clearly and concisely to both technical and non-technical audiences.<\/p>\n\n\n\n 4. Problem-solving and analytical skills<\/strong>: Able to analyze customer requirements, identify pain points, and propose tailored solutions. Able to understand complex customer challenges and recommend appropriate technical solutions to meet their needs.<\/p>\n\n\n\n 5. Relationship building<\/strong>: Able to build and nurture relationships with customers. Strong interpersonal skills, customer-oriented, and able to establish trust and credibility with customers which includes active listening, empathy, and responsiveness to customer inquiries and concerns.<\/p>\n\n\n\n 6. Technical troubleshooting<\/strong>: Able to diagnose and resolve technical issues. Troubleshooting skills to identify the root cause of problems and work collaboratively with internal technical teams to address customer concerns effectively.<\/p>\n\n\n\n 7. Collaboration and teamwork<\/strong>: The ability to collaborate and communicate effectively across departments to ensure a seamless customer experience and drive successful sales outcomes.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"template":"","meta":[],"yoast_head":"\n\n
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