{"id":3054,"date":"2023-12-13T02:51:19","date_gmt":"2023-12-13T02:51:19","guid":{"rendered":"https:\/\/www.bhglobal.com.sg\/?post_type=awsm_job_openings&#038;p=3054"},"modified":"2023-12-13T02:51:20","modified_gmt":"2023-12-13T02:51:20","slug":"cyber-security-engineer","status":"publish","type":"awsm_job_openings","link":"https:\/\/www.bhglobal.com.sg\/jobs\/cyber-security-engineer\/","title":{"rendered":"Cyber Security Engineer"},"content":{"rendered":"\n<p><strong>Job Description:<\/strong><\/p>\n\n\n\n<ul>\n<li>Perform remote standby during weekends, public holidays, and after office hours for Monday \u2013 Friday.<\/li>\n\n\n\n<li>Provide phone\/email and on-site (if required) support, resolving, mitigation, troubleshooting and investigating issues pertaining to cybersecurity solutions the company has implemented for its clients.<\/li>\n\n\n\n<li>Log incidents (either via phone or email) into incident management system (ITSM).<\/li>\n\n\n\n<li>Track and handle all incidents within client\u2019s SLA.<\/li>\n\n\n\n<li>Coordinate with stakeholders for service recovery and follow through all the necessary escalation to respective team(s).<\/li>\n\n\n\n<li>Follow up with client on pending tickets for closure.<\/li>\n\n\n\n<li>Provide daily handover report after each shift.<\/li>\n\n\n\n<li>Onsite training during office hours as part of onboarding process and occasional trainings to keep up to date with the product<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Job Requirements:<\/strong><\/p>\n\n\n\n<ul>\n<li>Professional certifications in Information Technology or related fields.<\/li>\n\n\n\n<li>Self-motivated, always keen to learn new technologies and able to work independently.<\/li>\n\n\n\n<li>Possess logical thinking process in solving technical problems.<\/li>\n\n\n\n<li>A well-natured team player with strong customer centric mindset.<\/li>\n\n\n\n<li>Good communication skills with clients and various stakeholders.<\/li>\n\n\n\n<li>Experience or knowledge in Microsoft Windows and Server, Microsoft SQL, Networking and Virtualisation is an added advantage.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - 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