Cyber Security Engineer

Cyber Security Engineer

Job Category: Cyber Security Engineering
Job Type: Permanent
Subsidiary: Athena Dynamics Pte Ltd

Job Description:

  • Perform remote standby during weekends, public holidays, and after office hours for Monday – Friday.
  • Provide phone/email and on-site (if required) support, resolving, mitigation, troubleshooting and investigating issues pertaining to cybersecurity solutions the company has implemented for its clients.
  • Log incidents (either via phone or email) into incident management system (ITSM).
  • Track and handle all incidents within client’s SLA.
  • Coordinate with stakeholders for service recovery and follow through all the necessary escalation to respective team(s).
  • Follow up with client on pending tickets for closure.
  • Provide daily handover report after each shift.
  • Onsite training during office hours as part of onboarding process and occasional trainings to keep up to date with the product

Job Requirements:

  • Professional certifications in Information Technology or related fields.
  • Self-motivated, always keen to learn new technologies and able to work independently.
  • Possess logical thinking process in solving technical problems.
  • A well-natured team player with strong customer centric mindset.
  • Good communication skills with clients and various stakeholders.
  • Experience or knowledge in Microsoft Windows and Server, Microsoft SQL, Networking and Virtualisation is an added advantage.

Interested parties, please send your full-detailed resume including expected/current salary to [email protected]

Please note that all short listing and employment of candidate would be based according to the Recruitment Policy of BH Global Corporation Limited.